Shipping Policy
Last updated: August 25, 2026
At Lyova Labs, we work hard to process and ship orders as quickly and reliably as possible.
Free Shipping
Shipping is free on every order, including every subscription delivery. We currently ship to addresses within the United States only.
Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. During periods of high demand, promotions, and holidays, processing may take up to 5 business days. Orders are processed Monday through Friday, excluding weekends and U.S. holidays.
Delivery Timeframes
Once your order has shipped, standard delivery typically takes 5–8 business days.
Delivery estimates are not guaranteed and may be affected by factors outside our control, including carrier delays, weather conditions, or peak shipping periods.
Shipping Notifications & Tracking
Once your order ships, you will receive a confirmation email with tracking information. Tracking updates may take 24–48 hours to appear after shipment.
Shipping Delays
While we aim to meet the estimated delivery timelines shown on our product pages, delays may occasionally occur. Lyova Labs is not responsible for delays caused by carriers, incorrect shipping information, or circumstances beyond our control.
Subscription Orders
Subscription orders follow the same processing and shipping timelines as first orders. You can manage your subscription at any time in your customer portal.
Address Accuracy
Customers are responsible for providing accurate shipping information at checkout. Orders returned due to incorrect addresses may require additional processing time and reshipping fees.
Questions & Support
If you have questions about your shipment, contact us at support@lyovalabs.com.